Policies
Arrivals and Departures
- Check-In: Standard check-in begins at 4:00 PM. If you anticipate arriving earlier, please contact our office in advance. While we cannot guarantee early access, we will do our best to accommodate your request.
- Check-Out: Please vacate your room or suite by 10:00 AM.
- Extended Use: While rooms must be vacated by the check-out time, guests are more than welcome to stay and enjoy the inn grounds for the remainder of the day.
Reservations and Payments
- Age Requirement: To ensure a tranquil environment for all guests, room rentals are restricted to individuals 25 years of age or older.
- Deposit Policy: A 50% deposit is required upon booking to secure your reservation.
- Final Balance: The remaining balance must be paid in full 14 days prior to arrival.
- Accepted Payment Methods: For your convenience, we accept Visa, MasterCard, and Discover.
Housekeeping and Guest Amenities
- Your room has been professionally prepared with premium linens, bathrobes, and luxury toiletries.
- Specialty Units: For suites or cottages equipped with kitchenettes, an initial supply of coffee, paper products, and soaps is provided. For guest rooms without kitchens, common areas and our on-site dining facilities are available for your convenience.
- Inventory: All room furnishings, decor, and linens are inventoried prior to arrival and upon departure.
Room Integrity and Damage Policy
We do not require a security deposit at check-in; however, by confirming your reservation, and paying the initial 50% deposit, you agree to the following:
- Guest Responsibility: The registered guest is held financially responsible for the condition of the room. This includes any damage beyond normal wear and tear caused by any member of your party or visitors.
- Non-Smoking Policy: The Interlaken Inn & Restaurant is a non-smoking property. A cleaning fee of $250 will be assessed to the card on file if evidence of smoking is found in the room.
- Unauthorized Charges: We reserve the right to charge the credit card on file for the cost of professional repairs, deep cleaning, or replacement of missing items (including linens and robes) discovered after departure.